Contact Us

We are here to help you succeed. Start a conversation today to learn how.

How to reach us

1.877.235.1004 Toll-free

+1.613.235.1004 International

Head Office
314 Athlone Avenue
Ottawa, Ontario
K1Z 5M4


Your first point of contact: VP of Operations, Ian Kayser

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Group discussion in our interactive global boardroom

Frequently Asked Questions

How much will my project cost?

Industry statistics show that 70% of a product cost is locked in during the initial Concept Design (CD) stage in the development of a new hardware product.

The exploration and definition of a new product idea takes 200 to 700 hours, depending on the complexity of design, number of custom components, regulatory requirements and if there is a need for build-test-assess-refine exploration of the high-risk features that make the product great.

CD stage work starts around $25,000 USD.  A detailed custom CD budget will be created for you by the Design 1st senior team, based on your project’s specific needs.

Some who require buy-in from others before moving into full development work may choose a low-cost entry point such as Design 1st’s $1,000 prototype sketching project. For further details, talk to us.

Click here for more information on our development phases.

How long will my project take?

Depending on the complexity of your product idea, it generally takes 6 to 9 months to move from concept design to manufacturing ready. Our creative team will find a solution that differentiates your product and provides good user value at target cost.

Our manufacturing setup experts can then help you identify and secure contract manufacturing resources (onshore and/or offshore). Need help with your first pilot product build?

We set this up and fine tune quality during the initial production batch build and on to continuous production.

Do I need to sign an NDA first?

NDA’s are used to ensure confidentiality for both parties during our conversations. We provide interested parties with our mutual NDA form where the terms apply to both parties. NDA’s have standard terms which we follow. Alternatively, if your organization has an internal NDA that requires our signature, we will handle this through email.

Click here to sign our mutual NDA.

Video: Meet the Design 1st Team

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