FortiVoice FVC-70

Talkswitch needed a redesigned legacy product to bring a wow factor to their product line

Competing challenges of refreshed image, common back plate for multiple connector SKUs, ease of assembly led to a positive response from their customers and a purchase by Fortinet followed

At a Glance

  • Tough design challenges solved: multiple product SKUs meant challenging common rear panel, LED lighting presentation to differentiate the product, natural convection thermal heat dissipation
  • Rapid turnaround: industrial design, 10 options reviewed and final solution in 2 weeks, mechanical engineering completed in 4 weeks
  • Cost advantage: introduction to offshore plastics part pricing led to lower BOM cost planning
  • Reliability and customer satisfaction: solution was adopted, reviewed by engineering and integrated into Fortinet product line after purchase of Talkswitch

“The refresh of our product line was long overdue. The challenge of keeping the re-development costs low by minimizing the changes to the hardware electronics kept stalling us. Design 1st found a way to solve this and bring beauty to the product look. From start to finish they managed the process, provided information at the right time to allow us to make good business decisions.”

- Eric Ramsden, Business Development Manager, Talkswitch





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