Product design, engineering, development and manufacture.
We make your ideas work TM
Tap into our creative process, expertise and supplier networks.
See our work Get in touch1,000+ Products
27 Years in Business
75+ Design Awards
We help our clients develop manufacture-ready products
Choose a development partner with experience spanning 1000+ hardware projects
for global brands and innovative startups.
30 Seconds on How We Work
Are you looking for fast, predictable outcomes to your product design challenges?
Our clients hire our team for technically challenging product designs.
Balancing look, materials. features and cost, we sift through thousands of options, making critical decisions while remaining focused on your end game.
Product Development Services
We specialize in custom design and engineering of some of the world’s most useful and innovative products.
Design & Engineering
Our industrial design team works alongside our product engineers to develop beautiful concepts that are manufacturable and meet your business requirements.
Swipe to learn moreElectronics & Software
Our experienced electronics design engineers work side-by-side with our industrial designers and mechanical engineers as part of a complete in-house design and problem-solving team.
Swipe to learn moreElectronics & Software
Prototype & Testing
We leverage our engineering, testing and fabrication expertise working with our network and prototype suppliers.
Swipe to learn moreManufacturing Support
Our supply chain network provides access to partners for a smooth transition into high quality production.
Swipe to learn moreMarketing Services
We help your go-to-market planning with market research, competitive analysis and use case investigation.
Swipe to learn moreExplore Our Recent Work
With the right design partner, any entrepreneur or organization has the ability to successfully bring a new product innovation to market.
Sky-X: Remote Drone Garage - Aerial Mapping Pipelines and Utility Rightaways
Pioneer of the Autonomous Drone RevolutionSky-X came to Design 1st with a unique design challenge: build a rugged, climate-controlled weatherproof container to house, protect and maintain a drone for remote operation.
Sky-X: Remote Drone Garage - Aerial Mapping Pipelines and Utility Rightaways
The Challenge
SkyX came to Design 1st with a new custom solution that cost 2.5X the initial target cost required to produce the product in volume. The team was tasked with re-designing a lower cost version, maintaining the actuated roof, recharging station, and weatherproof housing.
The Solution
Source an existing articulated roof shipping container from Austria, customize the container to make 100% waterproof and develop a custom interior design to safely house, recharge, and protext the SkyX drone.
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Repurpose a shipping container to house, recharge, and protect the Sky-X drone while meeting tight budgets and timelines.
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Address costs, part design, and supply risk to ensure ongoing production of the unit in low and high volumes.
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Design, test, and fabricate over 150 custom parts, 350 electronics components and build prototype in seven months.
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Leverage global partner network to source off-the-shelf compontents and setup onshore manufacturing plan.
Pedz: Wireless RFID pediatric patient
security bracelet
World's First Wireless Patient Protection Bracelet
Complete design of RFID bracelet for tamperproof security, quick removal and easy reattachment of device. Ready for mass production in eight months.
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Design bracelet for tamperproof security, quick removal and easy reattachment of device.
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Go from concept to product in eight months to capture market opportunity.
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Low-cost replaceable bands on bracelets to support consumable revenues.
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Patients and hospital staff both pleased with the resulting RFID bracelet system.
A disruptive VOIP system helping investment trading professionals work remotely.
Launched in 2016, acquired by Symphone in 2021Cloud 9 engaged Design 1st to develop a mission critical communications smart multi-line phone 'keyboard' that connects with Cloud9’s new VOIP stock trader software.
A disruptive VOIP system helping investment trading professionals work remotely
The Challenge
Develop a mission critical communications smart keyboard that connects with Cloud9’s platform for voice enabled trading.
The Solution
A compact, cloud-enabled desktop communication device, providing absolute confidence to the user through the ease of use.
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Intuitive keys to give user confidence, combined with ease of use and the need for real-time VOIP audio.
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User-friendly design enabling instant connectivity for fast-paced, high-risk financial trading.
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A creative blend of physical design, electronics, and software, was developed through extensive user testing.
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Identify a contract manufacturer that would accelerate the product process and maintain product quality.
vSculpt: Revolutionary, home-use device for the treatment of pelvic floor disorders.
Transform vSculpt product concept into a functional prototype for user testing in 16 weeks.Joylux came to Design 1st with a concept image sketch and the desire to develop an FDA approved connected medical device using infrared light.
vSculpt: Revolutionary, home-use device for the treatment of pelvic floor disorders.
The Challenge
Deliver a fully working prototype in 16 weeks that rejuvenates the tissue and muscles of the pelvic floor.
The Solution
A global first, combining LED light therapy, gentle heat and sonic vibration in a personal product with an easy to use interface.
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A form factor with heat generation from high energy LEDs, requiring custom designed power management circuitry, in a user-friendly design.
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Deliver a fully fuctional prototype in record time to help Joylux conduct clinical trials.
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Design a custom electronics board to meet power and regulatory device requirements.
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Work through complexities of sealing multiple materials while maintaining strict quality controls.
Neptec: Extreme Condition 3D object Lidar object detection
Acquired by Maxar Technologies for $32 Million.Innovative 3D laser scanner technology devloped for the world's harshest working environments acquired by Maxar Technologies for $32 Million
Neptec: Extreme Condition 3D object Lidar object detection
The Challenge
Intergate Neptec's electronic technology into 3D laser scanning device and ensure operation in the world's harhest working environments.
The Solution
Build 3D virtual model of device for FEA simulation of the design prior to in-field testing and integrate custom PCB's into rugged housing.
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Ensure device can operate reliably in the world's harshest environments.
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Use lightweight and strong beryllium metal housing to support laser.
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Integrate custom PCB’s and laser technology into robust waterproof enclosure.
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Move from concept to functional prototype in under nine weeks.
What development challenges do you need help with?
- Brainstorm alternatives to an early product concept
- Get a prototype concept ready to manufacture
- Update the design of an existing product
- Need technical experts fast to add to your design team
- Have a concept and need design for manufacturing
- Need creative ideas for a product cost reduction
- Want a proof of concept model for user testing
- Need to test a specific product feature
- Exploring IoT wireless connectivity to cloud
- Expand your design development team skills
- Update the design of an existing product
- Get a prototype concept ready to manufacture
- Want a proof of concept for user testing
- Need technical experts to add to your design team
- Have a concept and need design for manufacturing
New Product Design
Design, Engineering, and Prototyping
We are experts at the design and engineering of tangible real world products. We can help you to turn your business teams ideas into a professional, production ready solution and we will transfer and then finalize the design with your selected manufacturer.
Opportunity Exploration
Research - Analysis - Experiment
We conduct budget conscious market strategy, competitor analysis, features testing, sensors investigation and materials research to qualify decisions that we make together, during the trade-off development process.
Leverage Our Capabilities
Fast, Plug in Expertise
We add speed and expertise to support your next product design innovation. We scale your in-house team and provide diverse technical expertise that accelerates the development of your new product idea and results in a professional, commercialized product.
New to Designing Products
Design, Manufacturing and Business Setup
Inventors and Entrepreneurs have a doubly hard task, developing a product and starting a company. We will guide your path in product design as we transform your product idea and help you define your customer and your market and set up your supply strategy so your company can predictably deliver a quality product.
Our Product Development Process
See how we work in just 2 minutes.
Our Experts
Meet the team with over 30 years global
experience in new and emerging technology
Kevin Bailey
Founder & PresidentA passionate product designer and business executive, Kevin Bailey helps guide CEO’s, startups and established companies through the maze of hardware product development.
Read moreIan Kayser
VP Sales & OperationsOver 20 years of frontend product desgin sales, Ian engages with our clients and prospects to translate product design ideas into working development plans.
Read moreJames Henderson
VP DesignOver 25 years of delivering award-winning industrial design products connecting client's product vision to design direction.
Read moreMatthew Bailey
VP EngineeringOver 12 years of experience designing innovative manufacturable engineering solutions and setting the architecture for bringing new products to production.
Read moreDonovan Wallace
VP ElectronicsOver 30 years of experience in electronics design helping transform wired and wireless technology products from concept to production.
Read moreDave Ingram
VP ManufacturingOver 35 years of experience ensuring product reliability, quality control and coordination with North America and overseas manufacturers for mass production.
Read moreJoan Highet
VP Marketing ServicesOver 35 years of leadership in managing client relationships and developing high-impact product marketing strategies, research, and go-to-market plans.
Read moreAllan Kerr
VP AnalyticsOver 10 years digital strategist experience in data insights and web analytics helping guide clients with their go-to-market plans.
Read moreDave Mills
VP Quality & RegulatoryOver 35 years of overseeing environmental and regulatory requirements to guide and document the approval process for new products into production.
Read moreYih-Shyang Tsai
Senior Software EngineerOver 20 years of experience in network and embedded software design with deep roots in the data communications industry.
Read moreKevin Bailey
A passionate product designer and business executive, Kevin Bailey helps guide CEO’s, start-ups and established companies through the maze of hardware product development. Spending over 35 years in the detailed designing of hardware products, Kevin is now an expert at assessing risk and opportunity when making the hundreds of decisions required to move from a vision to a physical product that customers find useful and businesses can manufacture.
Since the early 1980’s Kevin has been on the ground floor of global hardware product innovation, cutting his teeth with National Research Council, General Motors, Shell, Bell Northern Research Labs and Nortel Networks where he worked on the first global smartphone development in 1994. After founding Design 1st in 1996, Kevin has emerged as one of the leaders at stickhandling hardware product development from concept to design including mechanical engineering and go-to-market manufacturing set-up.
As CEO and president of Design 1st, clients and staff rely on Kevin’s strategic thinking to guide the full suite of development and manufacturing oriented product decisions. The company’s results with new product development speaks for itself. More than 1,000 start-ups and global enterprise corporations—such as Motorola, Acer, Stanley Tools, Ericsson and Christie Digital—have brought hardware product ideas to life under Kevin’s guidance. Kevin and his team of thirty creative experts bring up to 70 projects to market for a diversity of clients each year.
Kevin is a Mechanical Engineer graduating top of class in 1984 from the University of Waterloo and has been a registered member of the Professional Engineers of Ontario since 1985. Kevin is also a VC and Angel Investor and one of Canada’s leading experts at bringing innovative new hardware product designs to market.
Ian Kayser
Ian Kayser is a seasoned operational executive who helps entrepreneurs, startups and companies transform their physical product visions into successful products. At Design 1st, Ian engages with thousands of clients and prospects where he discusses physical product ideas and helps transform customers vision into a working development plan.
Ian knows it’s not about having a great idea for a new product, it requires a skilled development and business team working closely together with clear targets and customers. As a frontline player, Ian has helped global corporations and tech titans such as BelAir Networks, Christie Digital, Cloud9, QNX and Mitel transcribe physical ideas into actionable requirements, activities and targets the development team can sink their teeth into.
In addition to his strong interpersonal skills, Ian has moved his own product from idea into market and went head-to-head, ironing out distribution agreements with powerhouse Walmart.
Ian holds a Bachelor of Computer Science and an MBA from Clemson University where he was a scholarship Athlete.
James Henderson
James Henderson is a seasoned industrial designer with over 20 years’ experience managing geographically disperse development teams and leading the design of hundreds of award-winning products from concept to manufacturing through a disciplined design philosophy. At Design 1st, James connects a client’s vision of the users with a clear product design direction that guides the engineering teams working on the project and results in a solution with a wow factor. James is our most senior creative artist with deep knowledge in engineering and manufacturing. He captures the essence of key product features and deliver conspicuous value to our clients.
A history that encompasses a wide range of product development roles, James has the experience to design innovative UX focused hardware products that meet business goals maintaining product simplicity and usefulness that users love. These results come from a pragmatic design philosophy and process that delivers consistent positive results.
James has helped dozens of global companies including QNX, Ericsson, Motorola, Quirk Logic and Christie Digital transform visions into manufacturable solutions you can find in the market today. He has extensive experience sweating the little details when it comes to getting a product design finalized and ready for production, and is an expert in a range of design tools including hand sketching, the Adobe Design Suite and SolidWorks.
James holds a Bachelor of Industrial Design from Carleton University.
Matthew Bailey
Matt is a Mechanical Engineer specializing in complex mechanical design and engineering for many market industries.
As Vice President, Product Engineering, Matt develops and oversees the most complex mechanical products and leads the mechanical engineering team. Matt plays an integral role in setting the architectures of new products being brought to production, including design analysis, system planning, structures, materials selection, quality assurance and control, cost saving exercises and design modifications. Prior to joining Design 1st in 2010, Matt was a product development manager at Headwaters R&D and worked at Syncrude.
Matt has a BSc in Mechanical Engineering from the University of Waterloo and is a certified Project Management Professional.
Donovan Wallace
Donovan is a seasoned Engineering and Technology Leader with over 30 years of experience across multiple disciplines, including engineering design, product development, and engineering operations within the electronics technology industry. At Design 1st, Donovan leverages his product management and technology strategist skills to help clients develop power, sensors, controls, wired and wireless communications products.
Donovan has successfully guided companies through many critical stages of the product development lifecycle, including managing the product development and engineering operations and turning a technology product from a concept to volume production. His experience spans the design and manufacturing of high-performance RF Silicon products for WiFi applications, RF System Engineering and Terrestrial Radio network design and implementation, and the design and development of Avionics subsystems for US and Canadian Air Force aircraft, with some currently active in operation today.
Donovan’s exceptional technology expertise coupled with his deep roots in building effective multi-disciplinary engineering teams has helped companies such as Newbridge Networks, Alcatel and Critical Telecom develop and deploy last mile broadband service to 100s of thousands of subscribers across North & South America.
Donovan is a member of Professional Engineers of Ontario and holds a B.A.Sc degree in Electrical Engineering from the University of Toronto.
Dave Ingram
Dave Ingram is a veteran manufacturing and supply chain expert who has overseen thousands of products move from concept to mass production through a refined process of selection, coordination and quality control. He is a certified Project Manager and supply chain expert with deep expertise in tariffs, logistics, international shipping and ISO 13485 certification.
At Design 1st, Dave’s manufacturing knowledge touches all aspects of product development from early on component options pricing to supplier and manufacturing partner decisions. This expertise helps Design 1st clients punch above their weight to negotiate favorable supply and manufacturing orders with Dave’s guidance and influence.
After spending over 25 years working inside global contract manufacturers, Dave transferred his knowledge and global rolodex of contacts into the product development industry where he helps Design 1st clients navigate the path from prototype to volume production.
Dave was part of the first team in Canada to develop Asian manufacturing experience through BreconRidge which was acquired by Tier 1 contract manufacturing Sanmina. Since then, Dave has been instrumental in helping dozens of companies navigate part supply decisions and move to manufacturing including Cloud 9, VSculpt and Liberty Pumps.
Dave is a certified Project Manager and holds a degree in Electronics Engineering Technologies.
Joan Highet
Joan has over 35 years of experience in strategy and marketing, software development, operations and business transformation. Joan leads not only the internal marketing programs for Design 1st, but also develops high-impact product marketing strategies and services for clients. She uses her frontline executive experience to guide clients through each phase of their go-to-market plan.
Joan’s expertise spans managing significant P&L’s, directing large management teams, delivering strategic programs that include process improvements to drive business transformation, and developing executive client relationships for large IT software development programs. She has worked internationally in Asia, Australia, Israel, India, and North America.
Prior to joining Design 1st in 2016, Joan held senior positions in the private sector, including vice president of product development at Bell Canada, vice president of operations in Certen, and served as a Client Business Executive Vice President in Amdocs.
Joan is committed to driving social good. She joined United Way in June 2008 as Vice President, Campaigns, and manager of the federal government campaigns. In 2010, Joan assumed responsibility for all areas of fundraising within United Way, including Strategic Gifts, Targeted Community Investment, Sponsorship, Business Development, Planned Giving, Capital Programs and Direct Response as Vice President of Resource Development.
Joan brings a personal commitment to the voluntary sector. She has served as Vice Chair of Ottawa Humane Society, Chair of the Board of Interval House, Chair of the Board of Candlelighters and is currently Chair of Spark, a women’s initiative building strong communities and participates in a number of other charities and women leadership programs.
Allan Kerr
Allan is a seasoned digital strategist with deep knowledge and insight of the web that has resulted in helping dozens of companies understand the market and industry forces that impact their business. Allan’s expertise spans the full suite of Google web tools, including Adwords, Analytics, Tag Manager and Search Console. His spider web reach tools and accurate, concise analysis of online research guides companies with their go to market strategies.
Allan’s strategic insight has been recognized by Accenture as a Leader of Tomorrow finalist. In addition to Design 1st, dozens of organizations have benefited from Allan’s online analysis for making e-business decisions including Invest Ottawa, Capital Angels, Ecofiscal, Dizolve, Stratford Management and TrueCourse Communications.
Prior to Design 1st, Allan leads the development of hands-on online SEO and SEM marketing strategies for clients across the private, government and Nonprofit sectors at TrueCourse Communications.
Allan is a graduate of the University of Ottawa and University College of Dublin’s Smurfit Business School.
Dave Mills
Dave is Vice President, Quality and Regulatory and leads a team managing the transition of products into volume production, cost and quality initiatives, vendor/supply agreements and oversees safety, environmental and regulatory requirements for new products.
Dave has extensive experience in all aspects of new product development and operations. Prior to joining Design 1st in 2014, Dave held a variety of senior engineering and operations roles over his 35 plus year career in the private sector, including senior management positions in Bell Canada, Newbridge/Alcatel, CRYPTOCard (now Gemalto) and SMART Technologies.
Dave has a B.Eng. degree from The University of Western Ontario, is a Professional Engineer and Project Management Professional.
Yih-Shyang Tsai
Yih-Shyang has over 20 years in network and embedded software design, primarily in the datacom industry. Yih-Shyang has significant expertise in real time control and firmware development. Over the years he has worked on a wide variety of technologies on multiple platforms and has delivered many products successfully in different fields.
Prior to joining Design 1st in 2015, Yih-Shyang worked at Ashton Electronic Systems, Cisco Systems, Picarro, BlueLeaf and Plaintree Systems.
Yih-Shyang has a BMath from the University of Waterloo.
James Henderson
James Henderson is a seasoned industrial designer with over 20 years’ experience managing geographically disperse development teams and leading the design of hundreds of award-winning products from concept to manufacturing through a disciplined design philosophy. At Design 1st, James connects a client’s vision of the users with a clear product design direction that guides the engineering teams working on the project and results in a solution with a wow factor. James is our most senior creative artist with deep knowledge in engineering and manufacturing. He captures the essence of key product features and deliver conspicuous value to our clients.
A history that encompasses a wide range of product development roles, James has the experience to design innovative UX focused hardware products that meet business goals maintaining product simplicity and usefulness that users love. These results come from a pragmatic design philosophy and process that delivers consistent positive results.
James has helped dozens of global companies including QNX, Ericsson, Motorola, Quirk Logic and Christie Digital transform visions into manufacturable solutions you can find in the market today. He has extensive experience sweating the little details when it comes to getting a product design finalized and ready for production, and is an expert in a range of design tools including hand sketching, the Adobe Design Suite and SolidWorks.
James holds a Bachelor of Industrial Design from Carleton University.
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Our Head Office
- 314 Athlone Avenue
- Ottawa, Ontario
- K1Z 5M4
- Canada
How to reach us
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info@design1st.com
Testimonials
See what our customers have to say
Design 1st Brought Us to Market
We couldn't have accomplished what we have without the end-to-end services and guidance that is provided by this team. We lucked out in finding a great partner!"
Krista Teare
Co-Founder, toddlermonitor
Deepest Bench of Technical Talent
"I did a lot of due diligence on product development companies and Design 1st had the deepest bench for technical capability. They worked on such a broad range of products with successful commercialization. Design 1st's early efforts in prototype development helped us move from a powder substrate into a commercially product for testing."
Kurt Francis
CTO, Molecule
Got Up and Running Fast
If it weren't for Design 1st, the project would’ve been more delayed. Prior to our engagement, the project dragged for two years. Once Design 1st came on board, we had weekly meetings to make sure the project was on schedule. Their team was on task. They also pushed us for information to ensure their team met benchmarks.
John Lupton
COO, GeoSight
Extremely Happy With Finished Product
“We’re extremely happy with the team’s responsiveness and the finished product, which is shipping to customers and getting rave reviews. Design 1st has been a great partner from the very beginning - assisting us with turning ideas into product renderings for our investment rounds, and then working with our requirements and budget to turn Tablo into a reality.”
Grant Hall
CEO, Tablo
Right Balance of Art and Engineering
“We selected Design 1st because their designers and engineers demonstrated the right creativity and technical understanding. With their CAD and modelling tools they were able to address the numerous design challenges encountered with this type of product. The end result was an easy-to-install, powerful marine hatch fan - unlike any on the market."
Mike Tettenborn
VP Engineering, Caframo
Exceeded Our Expectations
“The Design 1st team exceeded our expectations and helped us deliver an exceptional product to market. As a startup we were working within a budget but expected the highest quality product. Design 1st identified the risks up front, had the vast network of partners to findthe right components and customized it to meet our unique needs."
Didi Horn
CEO, SkyX